Comment about: How was your trip on Colorado Mountain Express (CME)?
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| December 18, 2008 | | Positive Feedback | Good Morning!
I just wanted to give some positive feedback. I contacted 3 different
shuttle operators regarding my travel plans, and based on the responses I
received, I chose CME for my reservation. I made the reservation this
morning, and I wanted to let you know that the decision on who to choose
was based on the quick and professional response I received to my inquiry.
I really appreciate the customer service I have received, as well as the
very clear fee structure. I am making this trip on a budget, and was
originally going to go with a company that quoted $65 each way for the
fare. Their website was not clear on their rate structure, or availability
of drop off/pick up locations, and my inquiries received very vague, badly
written, and unprofessional responses. When it came down to it, they were
going to add an extra $20 each way to drop me off in Silverthorne. Since
that then made the cost higher than what your website indicated, I decided
to see whether your price included drop-off in Silverthorne.
The service is what made me choose CME over the competitor, and the extra $6 in my pocket is just a bonus!
Thanks for the prompt and professional service.
-Wendy M. Morton
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